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STAY SAFE DURING AN OUTAGE AND AROUND POWER LINES

Be Prepared for Storms!

Storm Checklist

To report an outage, call Tri-County Electric Cooperative at 1-618-244-5151 or report the outage on the SmartHub app.  

If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread. Rotate your supplies to keep them fresh and use the following checklist to prepare for power outages:

Have Plenty of Food

  • Keep a 3- to 5-day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils.
  • Have a camp stove or grill for outdoor cooking.

Stay In Touch

  • Have a portable,battery-powered radio and alarm clock.
  • Have one non-portable phone that will work even if power is interrupted.
  • Plan where to meet and how to communicate with family members if separated.
    Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.

Keep Things Going

  • Keep plenty of gas in your car.
  • Keep extra batteries, matches, propane, charcoal and firewood.

Stay Happy, Healthy, and Warm

  • Coordinate with neighbors for care of the elderly and disabled living alone.
  • Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
  • Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
  • Keep sanitary and personal hygiene supplies replenished. Premoistened cleansing towelettes are useful and help conserve water.
  • Use plastic trash bags and ties for garbage.
  • Put first-aid kits in your home and car.
  • Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.
  • Use flashlights and other battery-operated lighting instead of candles.
  • Keep fire extinguishers fully charged.
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).

Outage Map

To pay your bill you may visit our office, pay over the phone at (800)244-5151 or click here to pay online using our convenient SmartHub app!

Pay Online

If you have a tree that is close to the line, please notify us so that we can safely trim or remove the hazard tree.

Tree Trim/Removal Request

There are so many convenient ways to sign up for service!  Sign up online, in the office or over the phone by calling (800) 244-5151.  

Apply for Service Online

Contact us if you would like to have a security light installed, repaired or removed.  You can submit your request online or call (800)244-5151.

Security Light Request
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Mt. Vernon Office 
Tri-County Electric Cooperative
3906 W. Broadway
Mt. Vernon, IL 62864

Salem Office 
1631 E. Main St. 
Salem, IL 62881

Phone: 1-800-244-5151
Fax: 618-244-1496

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©2022 Tri-County Electric Cooperative, Inc. Your Touchstone Energy Partner

  • My Cooperative
    • About My Cooperative
    • How Did Cooperatives Begin?
    • Member Information Guide
    • Your Board of Directors
  • My Electric Service
    • Apply For Service
    • Budget Billing
    • FAQ's
    • Meter Loop Specifications
    • Pay Your Bill Online
    • Payment Options
    • Solar Energy
    • Understanding Your Bill
    • Electric Vehicles
    • Security Lights
  • Member Services
    • Member Services & Programs
      • Co-ops Vote
    • $1 Water Heater Program
    • Energy Audits
    • Capital Credits
    • Equipment Financing Program
    • Geothermal Financing Program
    • Swap-A-Tree
    • Air Evac
    • Building the Home of Your Dreams
    • Energy Efficiency Resources
    • Co-op Connections
  • Meter Loops/Security Lights
    • Meter Loop Pricing
    • Security Lighting
  • Hi-Lites Newsletter
  • Annual Meeting
  • My Community
    • Touchstone Energy Classroom Empowerment Grants
    • Scholarships
    • Youth Tour
  • Safety
    • Outage Safety
    • Forestry Clearance
    • Safety Luncheon
    • Electrical Safety
  • Contact Us